When a healthcare provider changes their practice location, it is important to inform patients in a timely and clear manner. This sample letter is designed to notify your patients about your practice’s new location. Customize it with your specific details to ensure effective communication.
Sample Letter To Patients About Change Of Location
[Your Practice Name][Current Address]
[City, State, Zip Code]
[Email Address]
[Phone Number] [Date]
Dear [Patient’s Name],
I hope this message finds you in good health. I am writing to inform you of an important update regarding the location of [Your Practice Name]. As of [Effective Date], we will be relocating to our new office at the following address:
[New Address][City, State, Zip Code]
Our contact numbers and email address will remain unchanged, and we will continue to provide you with the high standard of care you have come to expect. The new location offers enhanced facilities and ample parking space to better serve you.
Please feel free to contact us if you have any questions or need assistance with directions. We look forward to welcoming you to our new location.
Thank you for your understanding and continued trust in us.
Warm regards,
[Your Signature (if sending a hard copy)]
[Your Printed Name]
[Your Title, e.g., Dr., Practice Manager]
Tips for Communicating Location Change to Patients
- Provide Clear Directions: Include a map or specific directions to the new location to help patients find the new office easily.
- Reassure Continuity of Care: Assure patients that the level of care will remain consistent and that all contact details, except the address, will remain unchanged.
- Use Multiple Channels: Consider sending the notification through multiple channels such as email, postal mail, and phone calls to ensure that all patients receive the update.
FAQs on Informing Patients About Location Change
- How far in advance should I notify patients about the location change?
Ideally, notify patients at least one to two months in advance to give them ample time to adjust. - Should I post the new location details on my practice’s website?
Yes, updating your website and social media with the new location details is recommended for broader reach. - What if a patient has appointments close to the move date?
Personally reach out to patients with upcoming appointments to confirm they are aware of the new location. - Do I need to inform insurance providers about the location change?
Yes, notify insurance providers to ensure billing and patient insurance claims are processed correctly. - Can I provide virtual consultations during the transition?
If possible, offer virtual consultations to accommodate patients during the transition period.